419 customer service jobs found

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. **_Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT._** **This position is remote nationwide. The contact center is open 8AM-6PM (EST) Monday -Friday, shift times can vary but will be within this timeframe.** **Position Purpose:** Serves as the first-line advocate that focuses on resolving inquiries, issues, or concerns for members and/or providers. Leverages a variety of communication channels to provide members and/or providers with timely, accurate, and personalized support on routine...

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. **_Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT._** **This position is remote nationwide. The contact center is open 8AM-6PM (EST) Monday -Friday, shift times can vary but will be within this timeframe.** **Position Purpose:** Serves as the first-line advocate that focuses on resolving inquiries, issues, or concerns for members and/or providers. Leverages a variety of communication channels to provide members and/or providers with timely, accurate, and personalized support on routine...

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. **_Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT._** **This position is remote nationwide. The contact center is open 8AM-6PM (EST) Monday -Friday, shift times can vary but will be within this timeframe.** **Position Purpose:** Serves as the first-line advocate that focuses on resolving inquiries, issues, or concerns for members and/or providers. Leverages a variety of communication channels to provide members and/or providers with timely, accurate, and personalized support on routine...

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. **_Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT._** **This position is remote nationwide. The contact center is open 8AM-6PM (EST) Monday -Friday, shift times can vary but will be within this timeframe.** **Position Purpose:** Serves as the first-line advocate that focuses on resolving inquiries, issues, or concerns for members and/or providers. Leverages a variety of communication channels to provide members and/or providers with timely, accurate, and personalized support on routine...

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. **_Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT._** **This position is remote nationwide. The contact center is open 8AM-6PM (EST) Monday -Friday, shift times can vary but will be within this timeframe.** **Position Purpose:** Serves as the first-line advocate that focuses on resolving inquiries, issues, or concerns for members and/or providers. Leverages a variety of communication channels to provide members and/or providers with timely, accurate, and personalized support on routine...

**Customer Service Associate IV (Mandarin Speaking)** **Category:** Administration **Main location:** United States, New York, New York **Position ID:** J1025-1702 **Employment Type:** Full Time **Position Description:** CGI Federal is looking for outgoing, experienced Bilingual (English/Mandarin) Support Associate IV to join our team. The ideal candidates should possess excellent communication skills (translation and Mandarin speaking requirements as needed), have experience in customer service, and be able to work as a team in a fast-paced environment. New York Passport Agency. Under the direct supervision of the CGI Management personnel, the Bilingual (English/Mandarin) Support Associate assists the Customer Service department in completing the various duties in the Customer Service Department, including translation and Mandarin speaking requirements as needed. The employee is also expected to perform various clerical and repetitive...

The Senior Customer Service Representative (Senior CSR) will be part of our Shared Service Centers across the globe, providing services & support to our customers. A Senior CSR is responsible for leading high-impact projects, handling customers’ escalations, processing customer orders and product returns, quotations, handling outbound customer calls to resolve customer queries/issues, pre-sales and post-booking activities, providing order status/follow-up until resolution, and administrative sales support required to deliver a high-quality customer experience.  Senior Customer Service Representatives can be allocated to a Tier/Account team to build customer intimacy and business acumen.  MAIN RESPONSIBILITIES    + Manage/process customer orders, product returns, quotations, inbound and outbound customer calls to resolve customer queries/issues, as well as pre-sales and post-booking activities.  + Understand and interact with a variety of NI departments,...

Your potential has a place here with TTEC’s award-winning employment experience. As a **Mandarin-English Bilingual Customer Service Representative** working **at the Embacardo BART station in San Francisco, CA** , you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! **What You’ll be Doing** Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. **During a Typical Day, You’ll** + Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards. + Issue Clipper cards and add transit...

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. **_Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT._** *****Bilingual (English/Mandarin) strongly preferred. Position will be remote.** **Position Purpose:** Serves as the first-line advocate that focuses on resolving inquiries, issues, or concerns for members and/or providers. Leverages a variety of communication channels to provide members and/or providers with timely, accurate, and personalized support on routine complaints. + Receives and responds to routine member and/or...

OverviewThis position offers opportunity for professional growth and advancement. Part-time training will be provided. Only applicants who are bilingual in English and at least one of the following languages, Polish, Russian, Cantonese, Mandarin, Korean or Spanish, will be considered. ResponsibilitiesCore Responsibilities * Take multiple calls throughout your work day, assisting customers with all inquiries including electric and/or gas emergencies, and billing explanation. * Utilize various computer based systems to access customer accounts and input transactions. * Analyze customer accounts to address any billing inquires. * Required to work Part-Time as a Customer Service Representative. * Hybrid work schedule, please note hybrid work is subject to change. * Candidates must be able to attend part-time training within various work locations. * Required to work at Customer Operations Call Centers at various locations. * Required bilingual in English along with Polish,...

Customer Service Representative, Scotia iTRADE - Ottawa, ON (Mandarin/Cantonese) Requisition ID: 256985 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around new accounts, transfers, trading, and products and services, and be a proactive promoter of iTRADE’s client-focused culture by providing exceptional customer service. **Is this the right role for you? In this role you will:** + Assist with client inquiries while delivering memorable service + Use discretion and problem solving to own the client experience + Provide personalized solutions by recognizing value add solutions + Facilitate a culture of passion, accountability, and collaboration by being an active member of your team **Do you have the...

**Required Education/Experience** + High School Diploma/GED **Relevant Work Experience** + Demonstrated ability to follow direction and collaborate effectively within team environments, utilizing PC-based information systems to access and analyze customer account data for informed decision-making. Required + Must have the ability to interact with customers over the phone, as well as other avenues of contact, in a responsive, productive, and professional manner. Required + Able to provide outstanding service in every customer encounter and be an effective communicator. Required + Proficient bilingual in Polish, Russian, Cantonese, Mandarin, Korean and/or Spanish. Required + Bilingual candidates must pass a language performance test. Required **Licenses and Certifications** + Other: n/a **Physical Demands** + Sit or stand to answer a phone for the duration of the workday + Sit or stand to use a keyboard, mouse,...

The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. **Responsibilities:** + Assist in basic account opening for existing customer + Provide service delivery to internal/external customers to resolve account service issues + Execute financial transactions in accordance with bank policies and procedures + Refer opportunities to segment partners where appropriate + Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively + Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc. + Adhere to operational controls, including...

**Work Location:** Vancouver, British Columbia, Canada **Hours:** 37.5 **Line of Business:** Personal & Commercial Banking **Pay Details:** $52,700 - $74,400 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Job Description:** **Department...

**Work Location:** Fresh Meadows, New York, United States of America **Hours:** 40 **Pay Details:** $25.50 - $36.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** This role...

**Work Location:** Victoria, British Columbia, Canada **Hours:** 15 **Line of Business:** Personal & Commercial Banking **Pay Details:** $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Job Description:** **Department...

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. **Job Description:** **Major Duties and Responsibilities:** + Manages intercompany orders utilizing Corporate ERP (SAP) and/or Legacy Systems COMS (Corporate Order Management System), IOMS (International Order Management System), Salesforce, BPCS, Lotus Notes databases and etc. where applicable. + Work directly with source of supply locations, BG/division supply chain, functional work streams and/or 3PL freight forwarders to ensure the timely export of international orders. + Understands and supports the export rules and regulations to comply with source country and international Export Regulatory policies and procedures for international shipments. + Manage inquires/communication...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work...

**Work Location:** Philadelphia, Pennsylvania, United States of America **Hours:** 40 **Pay Details:** $21.00 - $26.25 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The...