119 customer service jobs found

Bilingual Mandarin or Cantonese Customer Service Representative (Remote - New York, NY)Description & RequirementsMaximus is currently hiring for Bilingual Mandarin or Bilingual Cantonese Customer Service Representatives to join our New York State of Health (NYSOH) team. This is a remote opportunity requiring residency within 100 miles of New York, NY.Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and...

Trilingual Mandarin/Cantonese Customer Service Representative (Remote - New York, NYDescription & RequirementsMaximus is currently hiring for Trilingual Mandarin/Cantonese Customer Service Representatives to join our New York State of Health (NYSOH) team. This is a remote opportunity requiring residency within 100 miles of New York, NY.Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.Why Maximus?-...

**Requisition number:** 2361491 **Job category:** Customer Services _This position is Onsite. Our office is located at 161 Canal St. New York, NY and 35 East Broadway New York, NY._ Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group, we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English / Cantonese and Mandarin, we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment. At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make...

Customer Service Representative | Bilingual: Mandarin-English (Remote) Please whitelist the domains " lever.co " and " hire.lever.co " with your email provider to make sure you get our emails. Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! Wing Assistant is looking for a Bilingual Customer Service Representative to work remotely on a Full-time status. We are working with a client in the Specific industry. Primary Tasks: • Respond promptly to client emails and portal requests in Mandarin and English regarding their concerns • Handle inbound and outbound phone calls , prioritizing urgent and last-minute client needs across both Mandarin and English-speaking customers • Assist customers with their needs , offering...

Your potential has a place here with TTEC’s award winning employment experience. As a **Mandarin-English Bilingual Healthcare Customer Service Representative** working **remotely from your home in California** , you’ll be part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! **What You’ll Be Doing** Do you have a passion for helping others and providing peace of mind? In this role, you’ll support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs. You’ll be the difference between their customer experience being just average or an exceptional one. **During a Typical Day, You’ll** + Answer incoming calls from customers + Engage thoughtfully with customers to understand their needs + Conduct research across multiple systems to...

**Customer Service Representative-Bilingual Cantonese/Mandarin** Transdev in Oakland, CA is hiring a Bilingual (Mandarin/Cantonese) Customer Service Representative to act as a liaison for our customers, providers, and clients. We are seeking a customer service-oriented person who is dedicated to safety. **Transdev is proud to offer:** Non-CBA Position: + Competitive compensation package of minimum $21.50 – Maximum $30.09 **Benefits include:** + Vacation: minimum of two (2) weeks + Sick days: 5 days + Holidays: 12 days; 8 standard and 4 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. **Key Responsibilities:** + Respond to customer inquiries and concerns with timely responses and accurate information or...

Customer Service Representative-Bilingual Cantonese/Mandarin Transdev in Oakland, CA is hiring a Bilingual (Mandarin/Cantonese) Customer Service Representative to act as a liaison for our customers, providers, and clients. We are seeking a customer service-oriented person who is dedicated to safety. Transdev is proud to offer: Non-CBA Position: + Competitive compensation package of minimum $21.50 – Maximum $30.09 Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 5 days + Holidays: 12 days; 8 standard and 4 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor. + Comprehensive...

Job Description Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Respond effectively to all forms of inbound and outbound contacts. - Track and document all inquiries using the applicable systems. - Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines. - Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested. - Facilitate the fulfillment of caller requests for...

Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Respond effectively to all forms of inbound and outbound contacts. - Track and document all inquiries using the applicable systems. - Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines. - Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested. - Facilitate the fulfillment of caller requests for materials via...

Your potential has a place here with TTEC’s award-winning employment experience. As a **Mandarin-English Bilingual Customer Service Representative** working **at the Embacardo BART station in San Francisco, CA** , you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! **What You’ll be Doing** Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. **During a Typical Day, You’ll** + Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards. + Issue Clipper cards and add transit...

**Customer Service Associate IV (Mandarin Speaking)** **Category:** Administration **Main location:** United States, New York, New York **Position ID:** J1025-1702 **Employment Type:** Full Time **Position Description:** CGI Federal is looking for outgoing, experienced Bilingual (English/Mandarin) Support Associate IV to join our team. The ideal candidates should possess excellent communication skills (translation and Mandarin speaking requirements as needed), have experience in customer service, and be able to work as a team in a fast-paced environment. New York Passport Agency. Under the direct supervision of the CGI Management personnel, the Bilingual (English/Mandarin) Support Associate assists the Customer Service department in completing the various duties in the Customer Service Department, including translation and Mandarin speaking requirements as needed. The employee is also expected to perform various clerical and repetitive...

**Required Education/Experience** + High School Diploma/GED **Relevant Work Experience** + Demonstrated ability to follow direction and collaborate effectively within team environments, utilizing PC-based information systems to access and analyze customer account data for informed decision-making. Required + Must have the ability to interact with customers over the phone, as well as other avenues of contact, in a responsive, productive, and professional manner. Required + Able to provide outstanding service in every customer encounter and be an effective communicator. Required + Proficient bilingual in Polish, Russian, Cantonese, Mandarin, Korean and/or Spanish. Required + Bilingual candidates must pass a language performance test. Required **Licenses and Certifications** + Other: n/a **Physical Demands** + Sit or stand to answer a phone for the duration of the workday + Sit or stand to use a keyboard, mouse,...

This position is responsible for learning and executing technical support for Red Hat associates in a global 24/5 omni-channel tiered support environment and fluent in handling technical issues in Mandarin & Japanese languages. Potential Tier grade(s) for this role is Tier 1. This position is primarily responsible for General IT support as well as performing physical or remote troubleshooting procedures and solving technical problems on computer hardware, software, Audio/Video components, and network connectivity. This will include, but is not limited to laptops, peripherals, multiple operating systems, and various commercial and customer proprietary software. The role is responsible for maintaining a high level of customer satisfaction. This position will report into the IT Global Enterprise Support Regional Manager. What you will do + Be a responsible party for day-to-day IT support and serve as a point of contact for internal customers...

**Your opportunity** In addition to the salary range, this role is eligible for a bonus and language incentive opportunities. At Schwab, we’re committed to empowering our employees’ personal and professional success. Our flexible work options, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. As an Associate, Bilingual Client Services Representative, you will service international (non-US residents) and domestic clients with all a full range of service and trading needs. You will work in a collaborative, fast-paced environment to assist with trading stocks, ETFs, mutual funds and options in addition to general account servicing inquiries. We also complete document translation services for internal partners and service clients in foreign language as needed. Evening and overnight shifts will also support our clients within Stock Plan Services. The relationships that you...

**Work Location:** Coquitlam, British Columbia, Canada **Hours:** 37.5 **Line of Business:** Personal & Commercial Banking **Pay Details:** $45,700 - $61,000 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Job Description:** **Department...

The Client Care Coordinator plays a key role in daily operations, caregiver scheduling, client support, and intake coordination. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities * Coordinate and schedule caregivers for clients * Handle initial client intake calls and gather care needs * Communicate with clients, families, and caregivers * Assist with caregiver hiring, onboarding, and coordination * Manage schedule changes, call-outs, and coverage needs * Maintain accurate client and caregiver records * Support day-to-day operations and care coordination * Provide compassionate, professional customer service Qualifications * Fluent in English/Mandarin(Chinese) * Experience in home care, healthcare, caregiving, or scheduling preferred * Strong phone and communication skills * Organized, reliable, and detail-oriented * Comfortable handling sensitive client information * Able to multitask...

**This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.** Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events. + Actively and consistently support all efforts to simplify and enhance the customer experience + Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio + Solicits residential customers through door-to door solicitation and lobby events + Generates incremental revenue from existing customers by adding new/additional services + Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved + Maintains a well-informed knowledge base of competitors activities...

**This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.** Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events. + Actively and consistently support all efforts to simplify and enhance the customer experience + Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio + Solicits residential customers through door-to door solicitation and lobby events + Generates incremental revenue from existing customers by adding new/additional services + Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved + Maintains a well-informed knowledge base of competitors activities...

About UniUni UniUni is a dynamic and fast-growing courier service operating in the US and Canada, dedicated to transforming e-commerce logistics. With cutting-edge technology and a relentless drive, we optimize last-mile delivery to meet the ever-evolving demands of online shoppers within an evolving industry. Handling hundreds of thousands of parcels daily, we have established ourselves as a trusted leader in the industry, ensuring speed, efficiency, and reliability for e-commerce and logistics companies across North America.  1.   负责尾程小包派送质量的全流程跟踪与监控，包括上网率、妥投率、妥投时效等关键指标，并为客户提供定制化的绩效报告。 o   Monitor and track last-mile delivery quality, including key metrics such as scanning rate, delivery success rate, and timeliness; provide customized performance reports to clients. 2.   高效响应客户咨询，及时处理服务工单，确保客户问题得到闭环解决。 o   Efficiently respond to customer inquiries and handle service tickets to ensure timely resolution. 3.   协助处理异常情况及纠纷。 o   Assist in handling...

About UniUni UniUni is a dynamic and fast-growing courier service operating in the US and Canada, dedicated to transforming e-commerce logistics. With cutting-edge technology and a relentless drive, we optimize last-mile delivery to meet the ever-evolving demands of online shoppers within an evolving industry. Handling hundreds of thousands of parcels daily, we have established ourselves as a trusted leader in the industry, ensuring speed, efficiency, and reliability for e-commerce and logistics companies across North America.  1.   负责尾程小包派送质量的全流程跟踪与监控，包括上网率、妥投率、妥投时效等关键指标，并为客户提供定制化的绩效报告。 o   Monitor and track last-mile delivery quality, including key metrics such as scanning rate, delivery success rate, and timeliness; provide customized performance reports to clients. 2.   高效响应客户咨询，及时处理服务工单，确保客户问题得到闭环解决。 o   Efficiently respond to customer inquiries and handle service tickets to ensure timely resolution. 3.   协助处理异常情况及纠纷。 o   Assist in handling...