3 operations assistant jobs found

This position is responsible for learning and executing technical support for Red Hat associates in a global 24/5 omni-channel tiered support environment and fluent in handling technical issues in Mandarin & Japanese languages. Potential Tier grade(s) for this role is Tier 1. This position is primarily responsible for General IT support as well as performing physical or remote troubleshooting procedures and solving technical problems on computer hardware, software, Audio/Video components, and network connectivity. This will include, but is not limited to laptops, peripherals, multiple operating systems, and various commercial and customer proprietary software. The role is responsible for maintaining a high level of customer satisfaction. This position will report into the IT Global Enterprise Support Regional Manager. What you will do + Be a responsible party for day-to-day IT support and serve as a point of contact for internal customers...

As an Open Organization built on open source software, Red Hat values innovation, solid technical acumen, customer focus, leadership, and the creativity that impacts the customer experience across a range of products. The Red Hat Customer Experience and Engagement (CEE) team is looking for an experienced Senior Technical Support Engineer with Linux networking experience to join us. In this role, you will build on your expertise with Red Hat technologies, namely Red Hat Enterprise Linux (RHEL) running on hybrid cloud, while providing outstanding technical support to our customers. You'll work closely with our developer and quality engineering (QE) teams to incorporate customer feedback and make Red Hat Enterprise Linux (RHEL) an even better product. The customers you'll interact with are often last level technical contacts on the customer's side, like system administrators, architects, and solution engineers. You will be a part of the unique Red Hat culture, enriched...

Job Description A global retail client is seeking a Technical Solutions Architect to serve as a key bridge between business stakeholders, global partners (including Greater China), and engineering teams. This person will be onsite in either San Ramon or Beverly Hills CA. The role is responsible for translating complex business needs into scalable technical solutions while supporting global expansion initiatives. Fluency in Mandarin is required to support collaboration with Mandarin speaking stakeholders, vendors, and regional partners. ________________________________________ Key Responsibilities Solution Architecture & Design • Design end to end technical solutions across eCommerce, retail systems, supply chain, and customer platforms • Translate business requirements into scalable, secure, and performant architectures • Evaluate build vs. buy decisions and recommend optimal technologies • Create architecture diagrams, solution documentation, and...