AML Alerts Review Analyst (Mandarin)

_We’re looking for an_ **_AML Alerts Review Analyst_** _to join our Financial Crimes Compliance Operations team at MBPS. In this role, you will conduct daily first level reviews of Transaction Monitoring and name screening alerts to identify potential financial crime, unusual transactions, sanctions, and reputational risks. The role supports accurate risk assessment through review of Chinese language customer records, performs peer quality checks to maintain review standards, escalates cases to Compliance or Second Level teams, and ensures all alert decisions are clearly documented in line with internal AML procedures._ **Position Responsibilities:** + Support the **HK Compliance Team** by performing daily **first-level reviews of Transaction Monitoring alerts** to identify irregular transactions and potential suspicious activities across defined risk scenario in the system. + Perform **first-level review of daily name screening alerts** generated into the Manulife internal tool to identify potential sanctions, AML, and reputational risks in accordance with Manulife policies. + Perform **peer‑to‑peer quality checks** on Transaction Monitoring reviews to ensure accuracy, consistency, and adherence to AML procedural standards. + Review and interpret **Chinese-language customer records, supporting documents, and transaction information** using Manulife internal systems to support accurate risk assessment and alert disposition + Escalate and assign identified alerts or cases to the **local Hong Kong Compliance or Second-Level Review teams** for further investigation, ensuring timely and accurate handoff. + Ensure all reviews, decisions, and case notes are **accurately documented** , and compliant with internal procedures. **Required Qualifications:** + Must be proficient in reading Mandarin. + Undergraduates (minimum 2 years completed): At least 1-2 years of relevant experience in data entry, documentation, or back‑office roles. + Bachelor’s degree holders: in finance, Business, Accounting, or a similar area, at least 1 year of relevant experience in data entry, documentation, or back‑office roles. **Preferred Qualifications:** + Proficiency in reviewing and interpreting Chinese‑language customer records and supporting documentation. + Accuracy and keen attention to details + Basic Knowledge using Microsoft Office Tools (Word, Excel, and PowerPoint) + Strong analytical and investigative skills with attention to detail + Ability to assess risk scenarios and apply sound judgment in alert disposition + Good written documentation skills with the ability to produce clear case notes + Effective communication skills for escalation and coordination with local Compliance teams + Strong time management skills to handle daily alerts and meet turnaround times + High level of integrity, accountability, and adherence to compliance standards + At least 1–2 years of experience in AML, Transaction Monitoring, Name Screening, or Financial Crime Compliance. **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com . **Modalidades de Trabajo** Híbrido