25 client success specialist jobs found

About UniUni UniUni is a dynamic and fast-growing courier service operating in the US and Canada, dedicated to transforming e-commerce logistics. With cutting-edge technology and a relentless drive, we optimize last-mile delivery to meet the ever-evolving demands of online shoppers within an evolving industry. Handling hundreds of thousands of parcels daily, we have established ourselves as a trusted leader in the industry, ensuring speed, efficiency, and reliability for e-commerce and logistics companies across North America.  1.   负责尾程小包派送质量的全流程跟踪与监控，包括上网率、妥投率、妥投时效等关键指标，并为客户提供定制化的绩效报告。 o   Monitor and track last-mile delivery quality, including key metrics such as scanning rate, delivery success rate, and timeliness; provide customized performance reports to clients. 2.   高效响应客户咨询，及时处理服务工单，确保客户问题得到闭环解决。 o   Efficiently respond to customer inquiries and handle service tickets to ensure timely resolution. 3.   协助处理异常情况及纠纷。 o   Assist in handling...

About UniUni UniUni is a dynamic and fast-growing courier service operating in the US and Canada, dedicated to transforming e-commerce logistics. With cutting-edge technology and a relentless drive, we optimize last-mile delivery to meet the ever-evolving demands of online shoppers within an evolving industry. Handling hundreds of thousands of parcels daily, we have established ourselves as a trusted leader in the industry, ensuring speed, efficiency, and reliability for e-commerce and logistics companies across North America.  1.   负责尾程小包派送质量的全流程跟踪与监控，包括上网率、妥投率、妥投时效等关键指标，并为客户提供定制化的绩效报告。 o   Monitor and track last-mile delivery quality, including key metrics such as scanning rate, delivery success rate, and timeliness; provide customized performance reports to clients. 2.   高效响应客户咨询，及时处理服务工单，确保客户问题得到闭环解决。 o   Efficiently respond to customer inquiries and handle service tickets to ensure timely resolution. 3.   协助处理异常情况及纠纷。 o   Assist in handling...

About UniUni UniUni is a dynamic and fast-growing courier service operating in the US and Canada, dedicated to transforming e-commerce logistics. With cutting-edge technology and a relentless drive, we optimize last-mile delivery to meet the ever-evolving demands of online shoppers within an evolving industry. Handling hundreds of thousands of parcels daily, we have established ourselves as a trusted leader in the industry, ensuring speed, efficiency, and reliability for e-commerce and logistics companies across North America.  1.   负责尾程小包派送质量的全流程跟踪与监控，包括上网率、妥投率、妥投时效等关键指标，并为客户提供定制化的绩效报告。 o   Monitor and track last-mile delivery quality, including key metrics such as scanning rate, delivery success rate, and timeliness; provide customized performance reports to clients. 2.   高效响应客户咨询，及时处理服务工单，确保客户问题得到闭环解决。 o   Efficiently respond to customer inquiries and handle service tickets to ensure timely resolution. 3.   协助处理异常情况及纠纷。 o   Assist in handling...

About UniUni UniUni is a dynamic and fast-growing courier service operating in the US and Canada, dedicated to transforming e-commerce logistics. With cutting-edge technology and a relentless drive, we optimize last-mile delivery to meet the ever-evolving demands of online shoppers within an evolving industry. Handling hundreds of thousands of parcels daily, we have established ourselves as a trusted leader in the industry, ensuring speed, efficiency, and reliability for e-commerce and logistics companies across North America.  1.   负责尾程小包派送质量的全流程跟踪与监控，包括上网率、妥投率、妥投时效等关键指标，并为客户提供定制化的绩效报告。 o   Monitor and track last-mile delivery quality, including key metrics such as scanning rate, delivery success rate, and timeliness; provide customized performance reports to clients. 2.   高效响应客户咨询，及时处理服务工单，确保客户问题得到闭环解决。 o   Efficiently respond to customer inquiries and handle service tickets to ensure timely resolution. 3.   协助处理异常情况及纠纷。 o   Assist in handling...

Account Executive, Mid-Market Sales, GCS (Mandarin, English) _corporate_fare_ Google _place_ Shanghai, China; Shenzhen, Guangdong Province, China **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_ XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Shanghai, China; Shenzhen, Guangdong Province, China** . **Minimum qualifications:** + Bachelor's degree or equivalent practical experience. + 5 years of industry experience in digital advertising, consultative sales, business development, or digital marketing, or 3 years of experience with an advanced degree. + 4 years of experience in managing Chinese enterprise clients or customers. + Ability to communicate in Mandarin and English fluently to support the client management in this...

Account Executive, Mid-Market Sales, GCS (Mandarin, English) _corporate_fare_ Google _place_ Shanghai, China; Shenzhen, Guangdong Province, China **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_ XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Shanghai, China; Shenzhen, Guangdong Province, China** . **Minimum qualifications:** + Bachelor's degree or equivalent practical experience. + 5 years of industry experience in digital advertising, consultative sales, business development, or digital marketing, or 3 years of experience with an advanced degree. + 4 years of experience in managing Chinese enterprise clients or customers. + Ability to communicate in Mandarin and English fluently to support the client management in this...

**Your opportunity** _In addition to the salary range, this role is eligible for bonus or language incentive opportunities._ At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). Our International Trader Service organization has been recognized as the best online broker for the last 10 years. We are client-focused with a vision to be the most trusted trade desk on the street. As champions of investors, we are looking for other advocates to join our team as an Inbound International Trader Service Specialist where you will work with brokerage clients as the subject matter expert in equities, and derivatives (options & futures). Working on the first...

Credit Solutions Advisor - North Quincy - Mandarin Preferred Quincy, Massachusetts **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Quincy/Credit-Solutions-Advisor---North-Quincy---Mandarin-Preferred\_26018566) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Quincy/Credit-Solutions-Advisor---North-Quincy---Mandarin-Preferred\_26018566) Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Quincy/Credit-Solutions-Advisor---North-Quincy---Mandarin-Preferred\_26018566) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any...

About Speed Xpress Inc. Founded in 2022, SpeedX offers a superior last-mile delivery experience designed to better connect brands to customers. At SpeedX, we’re more than just a delivery company – we’re partners in success. We believe that ecommerce delivery shouldn’t be a hassle, a financial strain, or a source of stress for businesses. We created a next-level delivery experience that’s designed to meet business's needs, exceed their expectations, and future-proof their ecommerce business. In just three years of business, we have grown our client list to over a dozen online marketplaces, 3PLs and direct retailers and are now delivering over 300,000 packages daily worldwide – with the number constantly growing. And we have no plans of slowing down. About the role: SpeedX delivers reliable, tech-enabled last-mile solutions by expertly integrating our proprietary network with regional carriers. Our success is built on precision, scalability, and the...

Credit Solutions Advisor - 7th & Clement - Mandarin or Cantonese Preferred San Francisco, California **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/San-Francisco/Credit-Solutions-Advisor---7th---Clement---Mandarin-or-Cantonese-Preferred\_26015726) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/San-Francisco/Credit-Solutions-Advisor---7th---Clement---Mandarin-or-Cantonese-Preferred\_26015726) Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/San-Francisco/Credit-Solutions-Advisor---7th---Clement---Mandarin-or-Cantonese-Preferred\_26015726) **Bank of America employees are...

**Customer Service Associate IV (Mandarin Speaking)** **Category:** Administration **Main location:** United States, New York, New York **Position ID:** J1025-1702 **Employment Type:** Full Time **Position Description:** CGI Federal is looking for outgoing, experienced Bilingual (English/Mandarin) Support Associate IV to join our team. The ideal candidates should possess excellent communication skills (translation and Mandarin speaking requirements as needed), have experience in customer service, and be able to work as a team in a fast-paced environment. New York Passport Agency. Under the direct supervision of the CGI Management personnel, the Bilingual (English/Mandarin) Support Associate assists the Customer Service department in completing the various duties in the Customer Service Department, including translation and Mandarin speaking requirements as needed. The employee is also expected to perform various clerical and repetitive...

Overview Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. What We Provide Referral bonus opportunities Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving funds...

POSITION TITLE: Early Head Start Teacher (Full-Time) DEPARTMENT: Early Childhood LOCATION(S): Bronx, NY REPORTS TO: Site Director SALARY RANGE: $33,440.45 - $38,693.21 salary is based on credentials (benefits include medical/dental, life insurance, 401k plan and vacation, personal and sick time off) DATE: December 2025 SCHEDULE: Monday - Friday, 8am - 4pm, or 9am - 5pm. Schedule may vary due to program needs. JOB SUMMARY : Assist Lead Teacher in planning and supervising services for a classroom of eight children using the identified curriculum and best practices in accordance with the Head Start Performance Standards, Department of Health (Article 47), and other relevant regulations. For the start-up phase for 2 years this will be an evolving position. Interim roles and responsibilities will be adjusted, and this position requires an individual to be flexible. Job responsibilities will be revisited once all center-based sites are up and...

You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs. As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources. **Job responsibilities** + Shares the...

The Wealth Relationship Manager SAFE Act is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills required. Regularly assumes informal/formal leadership role...

Virtual Mortgage Specialist - Calgary, AB (Mandarin/Cantonese) Requisition ID: 260113 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Virtual Mortgage Retention Specialist **In-office role** **Location:** 225 6 Ave SW, Calgary (Brookfield Place) **Working Conditions:** This role will operate under extended hours. Hours of operation are Monday to Friday 10:00am to 8:00pm MT; the incumbent will be scheduled shifts within these times. Leading with a financial planning approach, the Virtual Mortgage Specialist is responsible for retaining, servicing and deepening relationships with mortgage renewal customers by offering a full suite of complimentary financial strategies and solutions that best meet the customers’ immediate and future financial needs. The primary responsibility of the Virtual Mortgage Specialists is to remotely support multiple branches across Canada in...

If you are a proven leader, enjoy building relationships, and providing support to your team and clients, then a role as a Business Relationship Manager Area Manager is for you. As an Area Manager in Business Banking, you'll lead a team of Business Relationship Managers (BRM) in developing new business and deepening existing relationships to position JPMorgan Chase as the primary bank for our clients. **Job responsibilities** + Provide leadership, management, support, direction, and guidance to a team of Business Relationship Managers within a territory in developing new deposit, cash management, and credit business while focusing on relationship-building, client experience, and risk management + Manage performance of individual team members, holding all Business Relationship Managers accountable for achieving business priorities with a focus on client experience and risk management + Manage the area's revenue and profitability and monitor adherence to credit...

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. **The Position** The Global Learning Services teams focus on executing system data maintenance and administrative activities in Cornerstone and all relevant Learning management systems as well as providing all necessary non-systems related Learning process support. Global Learning Services provides customer service and advisory support to the Learning Community and business partners on global Learning systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure...

The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team. This role not only executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) but also leads, coaches, and mentors team members. The Head Universal Banker plays a key role in championing risk and control, driving lobby leadership, and ensuring consistent delivery of client and team experiences aligned with the bank’s standards **Responsibilities** : + Lead, coach, and support Universal Bankers and Tellers by modeling excellent service behaviors and mentoring on sales, service, and compliance routines. + Guide both clients and team members in the branch, providing support in complex transactions and ensuring an exceptional client experience. + Champion risk and...

**About the Role:** **Grade Level (for internal use):** 08 **The Team:** Comprising a dynamic global team, this role is integral to fostering successful customer journeys and touch points that drive long-term client engagement. We focus on adoption, retention, and growth, developing and executing data-driven processes to deliver world-class customer experience. **Responsibilities and Impact:** • Develop and execute proactive client engagement strategies to drive product adoption, usage growth, and retention across global accounts. • Provide expert training on platform functionality and new releases, gathering client feedback to inform product enhancements. • Utilize internal tools and usage analytics to monitor client engagement, identify upsell opportunities, and support renewal strategies. • Act as a subject matter expert, understanding customer business and market trends to provide tailored solutions and connect clients with...