62 customer service jobs found in New York, NY

**Requisition number:** 2361491 **Job category:** Customer Services _This position is Onsite. Our office is located at 161 Canal St. New York, NY and 35 East Broadway New York, NY._ Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group, we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English / Cantonese and Mandarin, we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment. At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make...

Job Description Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Respond effectively to all forms of inbound and outbound contacts. - Track and document all inquiries using the applicable systems. - Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines. - Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested. - Facilitate the fulfillment of caller requests for...

Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Respond effectively to all forms of inbound and outbound contacts. - Track and document all inquiries using the applicable systems. - Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines. - Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested. - Facilitate the fulfillment of caller requests for materials via...

**Customer Service Associate IV (Mandarin Speaking)** **Category:** Administration **Main location:** United States, New York, New York **Position ID:** J1025-1702 **Employment Type:** Full Time **Position Description:** CGI Federal is looking for outgoing, experienced Bilingual (English/Mandarin) Support Associate IV to join our team. The ideal candidates should possess excellent communication skills (translation and Mandarin speaking requirements as needed), have experience in customer service, and be able to work as a team in a fast-paced environment. New York Passport Agency. Under the direct supervision of the CGI Management personnel, the Bilingual (English/Mandarin) Support Associate assists the Customer Service department in completing the various duties in the Customer Service Department, including translation and Mandarin speaking requirements as needed. The employee is also expected to perform various clerical and repetitive...

**Required Education/Experience** + High School Diploma/GED **Relevant Work Experience** + Demonstrated ability to follow direction and collaborate effectively within team environments, utilizing PC-based information systems to access and analyze customer account data for informed decision-making. Required + Must have the ability to interact with customers over the phone, as well as other avenues of contact, in a responsive, productive, and professional manner. Required + Able to provide outstanding service in every customer encounter and be an effective communicator. Required + Proficient bilingual in Polish, Russian, Cantonese, Mandarin, Korean and/or Spanish. Required + Bilingual candidates must pass a language performance test. Required **Licenses and Certifications** + Other: n/a **Physical Demands** + Sit or stand to answer a phone for the duration of the workday + Sit or stand to use a keyboard, mouse,...

About UniUni UniUni is a dynamic and fast-growing courier service operating in the US and Canada, dedicated to transforming e-commerce logistics. With cutting-edge technology and a relentless drive, we optimize last-mile delivery to meet the ever-evolving demands of online shoppers within an evolving industry. Handling hundreds of thousands of parcels daily, we have established ourselves as a trusted leader in the industry, ensuring speed, efficiency, and reliability for e-commerce and logistics companies across North America.  1.   负责尾程小包派送质量的全流程跟踪与监控，包括上网率、妥投率、妥投时效等关键指标，并为客户提供定制化的绩效报告。 o   Monitor and track last-mile delivery quality, including key metrics such as scanning rate, delivery success rate, and timeliness; provide customized performance reports to clients. 2.   高效响应客户咨询，及时处理服务工单，确保客户问题得到闭环解决。 o   Efficiently respond to customer inquiries and handle service tickets to ensure timely resolution. 3.   协助处理异常情况及纠纷。 o   Assist in handling...

Job Title: ADE - BronxJob Description This is a fantastic opportunity to join a new delivery program launching in the area. You will be responsible for recruiting local businesses to participate in the Hub delivery partner program. Your role involves collaborating with a Field Manager and other local contractors to visit potential businesses, pitch the program, qualify businesses, guide them through the application process, drive referrals, and coordinate recruitment events. This role requires travel within your designated territory and offers the potential to earn commission. Responsibilities + Visit prospective businesses door to door in targeted towns such as Brooklyn and the Bronx. + Present and pitch the program opportunity to generate interest among prospective businesses. + Qualify prospective businesses and guide them through the application process while managing activity in Salesforce. + Support the Field Manager in planning and hosting...

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Earn $StartingWage/hour base pay, with the potential to earn $TTC/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us. Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location. What Our Retail Sales Specialists Enjoy Most About the Role * Enhancing the customer experience while meeting sales, service, and operational goals. * Identifying sales opportunities and creating ideal customer experiences through...

The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. **Responsibilities:** + Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products + Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program + Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers + Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable...

**This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.** Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events. + Actively and consistently support all efforts to simplify and enhance the customer experience + Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio + Solicits residential customers through door-to door solicitation and lobby events + Generates incremental revenue from existing customers by adding new/additional services + Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved + Maintains a well-informed knowledge base of competitors activities...

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events. * Actively and consistently support all efforts to simplify and enhance the customer experience * Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio * Solicits residential customers through door-to door solicitation and lobby events * Generates incremental revenue from existing customers by adding new/additional services * Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved * Maintains a well-informed knowledge base of competitors activities throughout assigned territory;...

The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. **Responsibilities:** + Assist in basic account opening for existing customer + Provide service delivery to internal/external customers to resolve account service issues + Execute financial transactions in accordance with bank policies and procedures + Refer opportunities to segment partners where appropriate + Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively + Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc. + Adhere to operational controls, including...

Description Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you’re a “people person” who enjoys building positive relationships with customers, then this is the job for you! Using your strong communication and problem-solving skills — along with your broad range of financial knowledge — you’ll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs. You’ll get to know customers’ personal financial goals and recommend tailored solutions to help achieve them — like planning for the future, buying a home or opening a new credit card. You’ll introduce customers to digital and...

Description Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you’re a “people person” who enjoys building positive relationships with customers, then this is the job for you! Using your strong communication and problem-solving skills — along with your broad range of financial knowledge — you’ll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs. You’ll get to know customers’ personal financial goals and recommend tailored solutions to help achieve them — like planning for the future, buying a home or opening a new credit card. You’ll introduce customers to digital and...

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched...

The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. **Responsibilities:** + Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products + Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program + Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers + Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable...

The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. **Responsibilities:** + Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products + Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program + Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers + Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable...

**This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.** Earn $StartingWage/hour base pay, with the potential to earn $TTC/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us. Do you have a passion for connecting with people and driving sales? As a **Retail Sales Specialist** at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location. **What Our Retail Sales Specialists Enjoy Most About the Role** + Enhancing the customer experience while meeting sales, service, and operational goals. + Identifying sales opportunities and creating...

**This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.** Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events. + Actively and consistently support all efforts to simplify and enhance the customer experience + Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio + Solicits residential customers through door-to door solicitation and lobby events + Generates incremental revenue from existing customers by adding new/additional services + Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved + Maintains a well-informed knowledge base of competitors activities...

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events. * Actively and consistently support all efforts to simplify and enhance the customer experience * Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio * Solicits residential customers through door-to door solicitation and lobby events * Generates incremental revenue from existing customers by adding new/additional services * Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved * Maintains a well-informed knowledge base of competitors activities throughout assigned territory;...