New York Life Insurance Company
Remote
Job Requisition ID: [[id]]
**Location Designation:** [[cust_rolelocationdesignation]]
**This position requires you to be bilingual in Mandarin or Cantonese.**
**Life Solutions Customer Service Professional**
**Role Overview**
New York Life is seeking Customer Service Professionals who are passionate about helping others and enjoy solving problems. In this role, you will serve as a primary point of contact for customers, providing support on life insurance products and policy transactions while delivering a best-in-class customer experience.
This is an excellent opportunity to build a career with a Fortune 100 company known for its culture, training, stability, and long-term career opportunities. Comprehensive paid training is provided—no prior insurance experience required.
**What You'll Do**
+ Serve as the first point of contact for customers, handling both routine and complex inquiries
+ Resolve customer issues...