1 jobs found

The Resident Experience Specialist reports to the property manager and provides customer service to residents and administrative support to the property management office to promote resident satisfaction and retention. Primary duties include managing move-in and move-out experiences, conducting inspections, resident orientations, coordinating service requests, and facilitating transfers within MAA communities. The successful candidate will embody and work to reinforce MAAs Core Values throughout all aspects of MAA. Those values include: Appreciating the uniqueness of each individual Communicating openly and with integrity Embracing opportunities Doing the right thing at the right time for the right reasons **Duties and Responsibilities** Conducts pre-walk inspections of units prior to move-in. Performs move-in and move-out inspections using SightPlan. Procures and prepares personalized move-in gifts for new residents. Facilitates move-in orientation to welcome and educate...