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Oct 21, 2026
Fraud Operations Analyst (Mandarin and/or Cantonese Proficient)
Citigroup United States
The Fraud Ops Analyst 2 is an intermediate level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balanace methodology. **Responsibilities:** + Analyze fraud trends, conduct investigative Research into losses, and analyze loss type data to determine fraud patterns + Performs data validation independently in support of fraud management personnel + Assist in executing the business strategy by developing and producing Management Information Systems and analyses + Make recommendations related to fraud prevention and loss control and ensure the quality of the tasks/services provided + Provides guidance and input to department, cross functional or cross area teams that focus on process...
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