24 jobs found

*This position requires that the candidate is fluent in Mandarin and English. You must be willing to work Sunday - Thursday, 9PM - 6 AM EST* Summary Responsible for initial communication, documentation and triage of all customer incidents reported to Managed Services NOC. Supports end user service request fulfillment as required. Essential Duties and Responsibilities * Responds and solves customer issues utilizing technology tools, procedures, and training. * Utilizes Service Now ticketing system for detailed documentation of incident troubleshooting and service request fulfillment. * Escalates issues in accordance with escalation procedures. * Communicates frequently with customers, hardware/software vendors and other support level tiers within Logicalis. * May create technical and process documentation for trouble shooting purposes. * Understands Information Technology Infrastructure Library (ITIL) and follows predefined ITIL incident, problem and change management processes in...

*This position requires that the candidate is fluent in Mandarin and English. You must be willing to work Sunday - Thursday, 9PM - 6 AM EST* Summary Responsible for initial communication, documentation and triage of all customer incidents reported to Managed Services NOC. Supports end user service request fulfillment as required. Essential Duties and Responsibilities * Responds and solves customer issues utilizing technology tools, procedures, and training. * Utilizes Service Now ticketing system for detailed documentation of incident troubleshooting and service request fulfillment. * Escalates issues in accordance with escalation procedures. * Communicates frequently with customers, hardware/software vendors and other support level tiers within Logicalis. * May create technical and process documentation for trouble shooting purposes. * Understands Information Technology Infrastructure Library (ITIL) and follows predefined ITIL incident, problem and change management processes in...

Webull is a leading digital brokerage platform built on next generation global infrastructure. At Webull, we believe that everyone should have an equal opportunity to control their own financial future. Our vision has always been to empower individual investors with the tools and resources they need to succeed financially. This commitment remains at the heart of everything we do. From low-fee trading and robust market data to advanced analytical tools, we are committed to providing a seamless, top-tier trading experience. About The Role & Team Webull is a cloud-native fintech leader, with our global trading platform powered by AWS. As we continue to expand our trading platform and technology infrastructure, we are seeking a Site Reliability Engineer (SRE) to help ensure our cloud environments remain highly available, secure, scalable, and resilient. In this role, you will play a critical part in maintaining the reliability and performance of the...

Software Engineer, gReach Program for People with Disabilities (残障人士岗位) (English, Mandarin) Share Software Engineer, gReach Program for People with Disabilities (残障人士岗位) (English, Mandarin) _corporate_fare_ Google _place_ Shanghai, China; Beijing, China **Early** Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. Share Software Engineer, gReach Program for People with Disabilities (残障人士岗位) (English, Mandarin) _info_outline_ X Google welcomes people with disabilities. This role is exclusively for people with disabilities. 本职位专为残障求职者招募使用 Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Shanghai, China; Beijing, China** . **Minimum qualifications:** + Bachelor's degree in Computer Science, Electrical Engineering, a related technical field, or...

Software Engineer, gReach Program for People with Disabilities (残障人士岗位) (English, Mandarin) Share Software Engineer, gReach Program for People with Disabilities (残障人士岗位) (English, Mandarin) _corporate_fare_ Google _place_ Shanghai, China; Beijing, China **Early** Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. Share Software Engineer, gReach Program for People with Disabilities (残障人士岗位) (English, Mandarin) _info_outline_ X Google welcomes people with disabilities. This role is exclusively for people with disabilities. 本职位专为残障求职者招募使用 Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Shanghai, China; Beijing, China** . **Minimum qualifications:** + Bachelor's degree in Computer Science, Electrical Engineering, a related technical field, or...

Description AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset. Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions. As a Technical Account Manager (TAM) in AWS Enterprise Support you will play a crucial role in fostering our customers' innovative and transformative...

Description AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset. Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions. As a Technical Account Manager (TAM) in AWS Enterprise Support you will play a crucial role in fostering our customers' innovative and transformative...

Remote Remote Australia Remote South Korea Remote Japan R-056669 The Red Hat Customer Experience and Engagement (CEE) team is looking for a Customer Support Specialist with fluent Japanese/Mandarin/English to join us in APAC. The core responsibility of a Customer Service Representative is to provide our global enterprise customers with the specific focus on customers based in Japan with high-quality assistance and support regarding their account and subscription management. You will act as a vital link between customers and various internal stakeholders to ensure smooth problem resolution. This role requires the ability to handle a diverse range of Non-technical inquiries with sound judgment and effective communication, ensuring a high level of customer satisfaction through proactive problem-solving. **What you will do** **Customer Support & Communication** + Serve as the primary point of contact for Red Hat enterprise...

Description This role can be located in the locations listed. Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, drive marketplace innovation, and shape the future of retail commerce on one of the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive business growth for key vendors on Amazon's retail platform. This role combines strategic partnership management, data-driven decision making, and operational excellence to enhance the vendor experience. You'll develop and execute business plans that optimize selection, merchandising, and operational efficiency while delivering measurable results for both vendors and customers. In this role, you'll analyze data to provide strategic insights, develop joint business plans, while...

Remote Remote Australia Remote South Korea Remote Japan R-056669 The Red Hat Customer Experience and Engagement (CEE) team is looking for a Customer Support Specialist with fluent Japanese/Mandarin/English to join us in APAC. The core responsibility of a Customer Service Representative is to provide our global enterprise customers with the specific focus on customers based in Japan with high-quality assistance and support regarding their account and subscription management. You will act as a vital link between customers and various internal stakeholders to ensure smooth problem resolution. This role requires the ability to handle a diverse range of Non-technical inquiries with sound judgment and effective communication, ensuring a high level of customer satisfaction through proactive problem-solving. **What you will do** **Customer Support & Communication** + Serve as the primary point of contact for Red Hat enterprise...

Forward Deployed Engineer, GenAI (Mandarin, English) Share Forward Deployed Engineer, GenAI (Mandarin, English) _corporate_fare_ Google _place_ Singapore **Early** Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. Share Forward Deployed Engineer, GenAI (Mandarin, English) _info_outline_ XGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications:** + Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience. + 1 year of experience with software development using Python or a related coding language. + Experience architecting AI systems on cloud platforms (e.g., Google Cloud Platform (GCP)). + Experience building pipelines for structured and unstructured data using both vector databases...

Description AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset. Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions. As a Technical Account Manager (TAM) in AWS Enterprise Support you will play a crucial role in fostering our customers' innovative and transformative...

Description AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset. Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions. As a Technical Account Manager (TAM) in AWS Enterprise Support you will play a crucial role in fostering our customers' innovative and transformative...

About EnerVenue ——————————————————————————————————————————————————————————————— EnerVenue is a Silicon Valley-based energy infrastructure company commercializing metal-hydrogen battery technology originally developed by NASA for the Hubble Space Telescope and the International Space Station. Founded in 2020 by Stanford Professor Yi Cui, EnerVenue adapts this proven aerospace chemistry for grid-scale terrestrial energy storage, delivering batteries with 30,000+ cycle lifetimes, inherent fire-safety, and a 30-year design life. In 2026, EnerVenue closed a $300 million Series B extension and is well capitalized for growth. Funds are being deployed to build a high-volume manufacturing facility in Changzhou, China, targeting 250 MWh capacity by Q3 2026 and 1 GWh by 2027. EnerVenue has been named one of Time magazine's Top 10 US Green Technology Companies of 2025. The Role ——————————————————————————————————————————————————————————————— The Product Management...

*This position requires that the candidate is fluent in Mandarin and English. You must be willing to work Sunday - Thursday, 9PM - 6 AM EST* Summary Responsible for initial communication, documentation and triage of all customer incidents reported to Managed Services NOC. Supports end user service request fulfillment as required. Essential Duties and Responsibilities * Responds and solves customer issues utilizing technology tools, procedures, and training. * Utilizes Service Now ticketing system for detailed documentation of incident troubleshooting and service request fulfillment. * Escalates issues in accordance with escalation procedures. * Communicates frequently with customers, hardware/software vendors and other support level tiers within Logicalis. * May create technical and process documentation for trouble shooting purposes. * Understands Information Technology Infrastructure Library (ITIL) and follows predefined ITIL incident, problem and change management processes in...

Senior Forward Deployed Engineer, Generative AI, Google Cloud (Mandarin) Share Senior Forward Deployed Engineer, Generative AI, Google Cloud (Mandarin) _corporate_fare_ Google _place_ Singapore **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Share Senior Forward Deployed Engineer, Generative AI, Google Cloud (Mandarin) _info_outline_ XGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications:** + Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience. + 5 years of experience with software development using Python or a similar coding languages. + Experience architecting AI systems on cloud platforms (e.g., Google Cloud Platform (GCP)). + Experience...

Technical Product Lead About FoxitFoxit is a global leader in PDF and digital document software—powering over 700 million users and hundreds of thousands of businesses worldwide. As we expand our SaaS platform and evolve our customer-centric product strategy, we’re building a new generation of product leadership.This is a founding Technical Product Manager role, created to bridge the gap between Product, Go-to-Market, and Engineering teams across continents. You’ll shape how Foxit listens, translates, and delivers for customers at global scale. The OpportunityYou’ll serve as the technical heartbeat of our global product organization—connecting real customer feedback from our Alpharetta GTM teams and enterprise clients directly to our engineering centers in China and Asia-Pacific.Fluent in both English and Mandarin, you’ll ensure nothing is lost in translation—from nuanced customer pain points to detailed developer requirements. You’ll turn ambiguity into clarity, accelerate...

Senior Software Engineer, Cloud Networking (Mandarin, English) Share Senior Software Engineer, Cloud Networking (Mandarin, English) _corporate_fare_ Google _place_ Singapore **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Share Senior Software Engineer, Cloud Networking (Mandarin, English) _info_outline_ XGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications:** + Bachelor’s degree or equivalent practical experience. + 5 years of experience with software development in one or more programming languages: C, Go, Python, C++, or Java. + 3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture. + Ability to communicate in...

Remote Remote Australia Remote South Korea Remote Japan R-056669 The Red Hat Customer Experience and Engagement (CEE) team is looking for a Customer Support Specialist with fluent Japanese/Mandarin/English to join us in APAC. The core responsibility of a Customer Service Representative is to provide our global enterprise customers with the specific focus on customers based in Japan with high-quality assistance and support regarding their account and subscription management. You will act as a vital link between customers and various internal stakeholders to ensure smooth problem resolution. This role requires the ability to handle a diverse range of Non-technical inquiries with sound judgment and effective communication, ensuring a high level of customer satisfaction through proactive problem-solving. **What you will do** **Customer Support & Communication** + Serve as the primary point of contact for Red Hat enterprise...

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. **The Position** This job is responsible for providing first level support and consultancy services for users (via phone, chat, email, Service Portal). The scope includes incident and request management for end users using a variety of software and standard applications. The range of support includes issues and assistance in software package installation and configuration on various types of hardware (e.g. laptops, desktops, tablets, smart devices, printers, network infrastructure, etc.) and...