4 customer experience associate jobs found

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. **Role Overview** Provide Level 2 technical support and operational management for Google Cloud Platform (GCP) environments, serving Mandarin-speaking customers and stakeholders across the Asia Pacific region. **Key Responsibilities** + Manage and support GCP services, including: + Compute Engine + Google Kubernetes Engine (GKE) + Cloud Storage + Cloud SQL + VPC Networking + IAM & Security Services + Troubleshoot production incidents and service disruptions. + Perform root cause analysis (RCA) and implement corrective actions. + Monitor cloud infrastructure using Google Cloud Operations Suite (formerly...

Job Title:  Associate Product Manager Reports to:  Product Sales Manager FLSA Class:  Exempt Learn more about our company and how we support you: The surgical robot that   assists   a surgeon. The autonomous vehicle that navigates a warehouse floor. The train control system that keeps thousands of commuters on schedule. Somewhere inside that technology is an ADLINK product. Ampro   ADLINK Technology designs and manufactures embedded computing hardware for industries where failure is not an option. Industrial automation, robotics, autonomous vehicles, healthcare, and intelligent transportation are just some of the markets we serve. Our products sit at the edge of these systems, processing data and providing real-time control where it happens, when it happens, not in a distant cloud. Founded in 1995 and headquartered in Taiwan, we   operate   across the US, UK, Singapore, China, Japan, Korea, and Germany with products deployed in more than 40...

Remote Remote Australia Remote Japan R-056669 The Red Hat Customer Experience and Engagement (CEE) team is looking for a Customer Support Specialist with fluent Japanese/Mandarin/English to join us in APAC. The core responsibility of a Customer Service Representative is to provide our global enterprise customers with the specific focus on customers based in Japan with high-quality assistance and support regarding their account and subscription management. You will act as a vital link between customers and various internal stakeholders to ensure smooth problem resolution. This role requires the ability to handle a diverse range of Non-technical inquiries with sound judgment and effective communication, ensuring a high level of customer satisfaction through proactive problem-solving. **What you will do** **Customer Support & Communication** + Serve as the primary point of contact for Red Hat enterprise customers globally, primary...

Remote Remote Australia Remote Japan R-056669 The Red Hat Customer Experience and Engagement (CEE) team is looking for a Customer Support Specialist with fluent Japanese/Mandarin/English to join us in APAC. The core responsibility of a Customer Service Representative is to provide our global enterprise customers with the specific focus on customers based in Japan with high-quality assistance and support regarding their account and subscription management. You will act as a vital link between customers and various internal stakeholders to ensure smooth problem resolution. This role requires the ability to handle a diverse range of Non-technical inquiries with sound judgment and effective communication, ensuring a high level of customer satisfaction through proactive problem-solving. **What you will do** **Customer Support & Communication** + Serve as the primary point of contact for Red Hat enterprise customers globally, primary...