Amazon
United States
Description
The Accommodation Consultant (AC) will work directly with employees and senior leadership in providing accommodations. The AC will be the primary contact for the employee as they proceed through the accommodation process. This role will have exceptional communication and organizational skills, superior attention to detail, ability to prioritize in a fast-paced environment, strong analytical and critical thinking skills, along with the customer service focus that employees expect from Amazon.
Key job responsibilities
- Perform accommodation reviews to ensure compliance and to support employee requests for accommodation in safe and productive assignments
- Serve as a subject matter expert on the accommodations process as well as state and federal disability laws.
- Coordinate the accommodation process and provide end-to-end case management
- Collaborate with Stakeholders to determine and finalize accommodation approval/denials
- Collaborate with...