3 customer service jobs found

JOB DETAILS  Job Title:           Production Manager, ME & APAC (Mandarin Speaking) Reports To:       Vice President | RWS Global Middle East   Place of Work:  Shanghai, China Other:                Full Time     ABOUT RWS GLOBAL  As the world’s largest producer of groundbreaking live entertainment, and a leading force in the themed entertainment industry, RWS Global creates meaningful connections and customized experiences spanning from theatrical productions to events, multimedia and more. In 2024, the entertainment leaders expanded capabilities into live sporting events with the introduction of RWS Global Sports.   Headquartered in New York, London, Shanghai, Cincinnati, Orlando, Sydney, and Riyadh, with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base, RWS Global serves major brands and corporations, theatres, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check\-in through check\-out and complete audits, as required\. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check\-in through check\-out and complete audits, as required\. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards: + Achieve positive outcomes from Guest queries in a timely and efficient manner + Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required + Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments + Demonstrate a high level of customer service at all times + Attend...

As a Front Office Receptionist, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others, and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky, and pioneering wellness. Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation in all our brand initiatives. **Duties and Responsibilities** As a Front Office Receptionist, I will assume full responsibility for the efficient operation in the following: + Greet guests on arrival, especially our Chinese-speaking guests, and conduct check-in and registration procedures in an efficient and friendly manner, using guest names whenever possible. + Utilize my fluency in Mandarin Chinese to provide a seamless, personalized, and...