4 jobs found

About UniUni UniUni is a dynamic and fast-growing courier service operating in the US and Canada, dedicated to transforming e-commerce logistics. With cutting-edge technology and a relentless drive, we optimize last-mile delivery to meet the ever-evolving demands of online shoppers within an evolving industry. Handling hundreds of thousands of parcels daily, we have established ourselves as a trusted leader in the industry, ensuring speed, efficiency, and reliability for e-commerce and logistics companies across North America.  1.   负责尾程小包派送质量的全流程跟踪与监控，包括上网率、妥投率、妥投时效等关键指标，并为客户提供定制化的绩效报告。 o   Monitor and track last-mile delivery quality, including key metrics such as scanning rate, delivery success rate, and timeliness; provide customized performance reports to clients. 2.   高效响应客户咨询，及时处理服务工单，确保客户问题得到闭环解决。 o   Efficiently respond to customer inquiries and handle service tickets to ensure timely resolution. 3.   协助处理异常情况及纠纷。 o   Assist in handling...

Your potential has a place here with TTEC’s award winning employment experience. As a **Mandarin-English Bilingual Healthcare Customer Service Representative** working **remotely from your home in California** , you’ll be part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! **What You’ll Be Doing** Do you have a passion for helping others and providing peace of mind? In this role, you’ll support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs. You’ll be the difference between their customer experience being just average or an exceptional one. **During a Typical Day, You’ll** + Answer incoming calls from customers + Engage thoughtfully with customers to understand their needs + Conduct research across multiple systems to...

Your potential has a place here with TTEC’s award-winning employment experience. As a **Mandarin-English Bilingual Customer Service Representative** working **at the Embacardo BART station in San Francisco, CA** , you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! **What You’ll be Doing** Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. **During a Typical Day, You’ll** + Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards. + Issue Clipper cards and add transit...

Client Services Representative III - Bilingual Mandarin Required Glendale, California **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Glendale/Client-Services-Representative-III---Bilingual-Mandarin-Required\_26011794) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Glendale/Client-Services-Representative-III---Bilingual-Mandarin-Required\_26011794) Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Glendale/Client-Services-Representative-III---Bilingual-Mandarin-Required\_26011794) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior...