2 jobs found in San Francisco, CA

Lin Zhao Insurance Agency, a top-performing Farmers Insurance agency in Fremont, is seeking a full-time Bilingual Mandarin Customer Service Representative to support our growing client base. In this customer-facing role, you will be the first point of contact for clients and prospects. You will provide professional service, process policy changes, answer coverage questions, maintain accurate client records, follow up on leads, and help identify clients insurance needs. This position combines customer service, relationship building, and sales support. Required Qualifications: - Fluent in English and Mandarin, spoken and written, to effectively serve our diverse client community - Strong communication, customer service, and interpersonal skills - Positive, self-motivated, dependable, and comfortable working in a fast-paced office - High school diploma or equivalent Preferred Qualifications: - Cantonese proficiency - Active California Property and Casualty and/or...

Your potential has a place here with TTEC’s award winning employment experience. As a **Mandarin-English Bilingual Healthcare Customer Service Representative** working **remotely from your home in California** , you’ll be part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! **What You’ll Be Doing** Do you have a passion for helping others and providing peace of mind? In this role, you’ll support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs. You’ll be the difference between their customer experience being just average or an exceptional one. **During a Typical Day, You’ll** + Answer incoming calls from customers + Engage thoughtfully with customers to understand their needs + Conduct research across multiple systems to...