16 jobs found

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours...

**Work Location:** Burnaby, British Columbia, Canada **Hours:** 37.5 **Line of Business:** Business Management, Strategy & Support **Pay Details:** $45,700 - $61,000 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Job Description:**...

Customer Service Representative | Bilingual: Mandarin-English (Remote) Please whitelist the domains " lever.co " and " hire.lever.co " with your email provider to make sure you get our emails. Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! Wing Assistant is looking for a Bilingual Customer Service Representative to work remotely on a Full-time status. We are working with a client in the Specific industry. Primary Tasks: • Respond promptly to client emails and portal requests in Mandarin and English regarding their concerns • Handle inbound and outbound phone calls , prioritizing urgent and last-minute client needs across both Mandarin and English-speaking customers • Assist customers with their needs , offering...

Your potential has a place here with TTEC’s award winning employment experience. As a **Mandarin-English Bilingual Healthcare Customer Service Representative** working **remotely from your home in California** , you’ll be part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! **What You’ll Be Doing** Do you have a passion for helping others and providing peace of mind? In this role, you’ll support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs. You’ll be the difference between their customer experience being just average or an exceptional one. **During a Typical Day, You’ll** + Answer incoming calls from customers + Engage thoughtfully with customers to understand their needs + Conduct research across multiple systems to...

**Overview:** At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra. **What We're Looking For:** What We're Looking For: Resolves problems with customers via telephone email or chat sessions using basic technical...

**Overview:** At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra. **What We're Looking For:** What We're Looking For: Resolves problems with customers via telephone email or chat sessions using basic technical...

**Work Location:** Markham, Ontario, Canada **Hours:** 37.5 **Line of Business:** Personal & Commercial Banking **Pay Details:** $47,200 - $66,600 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Job Description:** **Department Overview**...

**In This Role, Your Responsibilities Will Be:** + **Creates and routes technical issues for all customers** + Handle inbound technical support requests (Phone, Email, Web). + Validates customer entitlements and approves exceptions for unentitled customers. + Dispatch out-of-TSR scope technical issues to the appropriate support group. + Create and manage customer data records within our applications to ensure proper data integrity. + **Resolves technical issues for customers across all account tiers** + Resolves customers’ single incidents during activation, installation, implementation, and/or maintenance of TSR supported issues. + Escalate technical issues internally to the appropriate support group while maintaining ownership of customer interaction. + **Captures and documents knowledge to enable self-service resolution** + Learns and adopt Knowledge-Centered Service (KCS) methodology. + Enables customers to self-serve by creating and...

Job Description Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Respond effectively to all forms of inbound and outbound contacts. - Track and document all inquiries using the applicable systems. - Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines. - Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested. - Facilitate the fulfillment of caller requests for...

Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Respond effectively to all forms of inbound and outbound contacts. - Track and document all inquiries using the applicable systems. - Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines. - Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested. - Facilitate the fulfillment of caller requests for materials via...

Your potential has a place here with TTEC’s award-winning employment experience. As a **Mandarin-English Bilingual Customer Service Representative** working **at the Embacardo BART station in San Francisco, CA** , you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! **What You’ll be Doing** Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. **During a Typical Day, You’ll** + Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards. + Issue Clipper cards and add transit...

Client Services Representative III - Bilingual Mandarin Required Glendale, California **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Glendale/Client-Services-Representative-III---Bilingual-Mandarin-Required\_26011794) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Glendale/Client-Services-Representative-III---Bilingual-Mandarin-Required\_26011794) Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Glendale/Client-Services-Representative-III---Bilingual-Mandarin-Required\_26011794) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior...

Application Fulfillment Specialist - Bilingual Spanish or Mandarin REPORTS TO: Application Fulfillment Team Lead DEPARTMENT: Operations FLSA STATUS: Non-Exempt TRAVEL: None WORK SCHEDULE: Monday to Friday shifts between 7am to 8pm  LOCATION: Houston, TX onsite COMPANY OVERVIEW: Covr Technologies is a market leading insurance-as-a-services platform (InsurTech) that simplifies the buying process for life, long-term care, and disability insurance products sold through financial and wealth management advisors, banks, credit unions, RIAs, consumer brands and fintech channels.  There are over 25,000 financial advisors using our platform and over 30,000 insurance applications completed on our platform since 2016.  Our platform has processed close to $5 billion in claim benefits for end-consumers.  Covr’s platform provides a simpler way for people to protect what matters most and a better consumer experience.  We have...

Bloomberg Technical Support (Cantonese or Mandarin speaker) - Hong Kong Location Hong Kong Business Area Sales and Client Service Ref # 10046409 **Description & Requirements** Bloomberg is a global leader in business and financial information, news, and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across 150 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are. **What’s the role?** You will provide support for new and existing Bloomberg clients. You will collaborate with Sales to...

Description 亞馬遜致力於成為地球上最以客戶為中心的公司。在這裡人們可以找到和發現他們想在網上購買的幾乎任何物品。通過為客戶提供更多他們想要的選擇，既低廉的價格、廣泛的選擇和購物的便利，亞馬遜持續成長，成為一個世界級的電子商務平台。如今，超過 50% 的亞馬遜總銷量來自第三方。在賬戶狀況支持團隊內的賬戶支持專員是亞馬遜和我們的第三方業務合作夥伴（賣家）之間的主要接口。我們致力於為在亞馬遜平台上銷售的賣家提供世界一流的支持。我們努力在賣家意識到可能存在問題之前預測其需求，並提供解決方案，幫助我們的第三方業務合作夥伴更好地為其客戶服務。 職位描述：賬戶狀況支持專員 地點：東京 語言要求：英語和華語 輪班要求：（視業務需求而定）輪班包括週末和假日，每週全職40小時，日本時間上午8點至下午8點之間進行9小時的輪班，包含一小時的用餐休息時間 賬戶狀況支持部門專員必须依靠判斷來計劃和實現目標，並且將在經理有限的監督下工作。專員必须用個人的解決問題和分析能力來驗證賣家的複雜交易和賬戶問題。成功的專員须具备高度的軟技能、擁有感同身受的能力，並能夠在快節奏的環境中取得成效。因为大部分的決策都是在沒有指導和高度準確性的情況下做出的，所有應徵者都將以分析和客戶服務為導向。 如果成功成為賬戶狀況支持部門專員，您將與銷售人員、部門管理人員、風險分析師和其他公司員工進行頻繁的書面和口頭溝通，以實現您的目標。您將通過電話和電子郵件與我們的第三方賣家互動，目的是指導和幫助他們處理與賬戶健康相關的问題。您一天中多達 70% 的時間可能是呼入和呼出電話聯繫。當您與賣家溝通時，如果遇到指標不佳或暫停前級別的情況，您需要能夠重定向困難的對話。 Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience -...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** As MS Engineer L1 (English, Mandarin and Cantonese Speaker) at NTT DATA, you will be responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. The primary objective is to ensure zero missed service level agreement conditions. The role focuses on first line support for standard and low complexity incidents and service requests. **Responsibilities** + Respond to calls /emails/chats...