2 customer service jobs found

The Client Care Coordinator plays a key role in daily operations, caregiver scheduling, client support, and intake coordination. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities * Coordinate and schedule caregivers for clients * Handle initial client intake calls and gather care needs * Communicate with clients, families, and caregivers * Assist with caregiver hiring, onboarding, and coordination * Manage schedule changes, call-outs, and coverage needs * Maintain accurate client and caregiver records * Support day-to-day operations and care coordination * Provide compassionate, professional customer service Qualifications * Fluent in English/Mandarin(Chinese) * Experience in home care, healthcare, caregiving, or scheduling preferred * Strong phone and communication skills * Organized, reliable, and detail-oriented * Comfortable handling sensitive client information * Able to multitask...

Overview Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program. What We Provide Referral bonus opportunities Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving funds...