4 customer service jobs found

**Customer Service Associate IV (Mandarin Speaking)** **Category:** Administration **Main location:** United States, New York, New York **Position ID:** J1025-1702 **Employment Type:** Full Time **Position Description:** CGI Federal is looking for outgoing, experienced Bilingual (English/Mandarin) Support Associate IV to join our team. The ideal candidates should possess excellent communication skills (translation and Mandarin speaking requirements as needed), have experience in customer service, and be able to work as a team in a fast-paced environment. New York Passport Agency. Under the direct supervision of the CGI Management personnel, the Bilingual (English/Mandarin) Support Associate assists the Customer Service department in completing the various duties in the Customer Service Department, including translation and Mandarin speaking requirements as needed. The employee is also expected to perform various clerical and repetitive...

**Kelly is hiring!** We're looking for enthusiastic, motivated individuals to join our client’s team as an **Administrative Assistant** in **Whitby, ON** ! In this full-time, permanent role, you’ll help our client with their customer service, and administrative needs. **What You’ll Do:** + Provide administrative support to the warehouse team, warehouse manager, and VP of location. + Manage communication and correspondence, including emails, phone calls, and meeting scheduling. + Organize and maintain records, documents, and files, both electronically and physically. + Assist with inventory and shipment documentation. + Support visitor and vendor coordination onsite. + Handle data entry, reporting, and office supply inventory. + Perform other administrative duties as assigned. **What We’re Looking For:** + Bilingual English and Mandarin + Previous experience as an administrative assistant. + Strong...

Do you love challenges? + Responding to customer’s inquiries and incidents reporting according to SLA + Create incident / service request tickets in the ticketing system for further processing + Monitor the processing status of customer’s requests / incidents + Forwarding of customer’s requests to the responsible teams + Providing customer regularly status reports (for example troubleshooting or handling process) + Perform ticket follow up and monthly reporting + Telephone, email, and online support – accept, respond, and manage user issues according to Service Desk procedures and SLAs.

As a Front Office Receptionist, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others, and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky, and pioneering wellness. Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation in all our brand initiatives. **Duties and Responsibilities** As a Front Office Receptionist, I will assume full responsibility for the efficient operation in the following: + Greet guests on arrival, especially our Chinese-speaking guests, and conduct check-in and registration procedures in an efficient and friendly manner, using guest names whenever possible. + Utilize my fluency in Mandarin Chinese to provide a seamless, personalized, and...