4 customer service jobs found

**Customer Service Associate IV (Mandarin Speaking)** **Category:** Administration **Main location:** United States, New York, New York **Position ID:** J1025-1702 **Employment Type:** Full Time **Position Description:** CGI Federal is looking for outgoing, experienced Bilingual (English/Mandarin) Support Associate IV to join our team. The ideal candidates should possess excellent communication skills (translation and Mandarin speaking requirements as needed), have experience in customer service, and be able to work as a team in a fast-paced environment. New York Passport Agency. Under the direct supervision of the CGI Management personnel, the Bilingual (English/Mandarin) Support Associate assists the Customer Service department in completing the various duties in the Customer Service Department, including translation and Mandarin speaking requirements as needed. The employee is also expected to perform various clerical and repetitive...

Do you love challenges? + Responding to customer’s inquiries and incidents reporting according to SLA + Create incident / service request tickets in the ticketing system for further processing + Monitor the processing status of customer’s requests / incidents + Forwarding of customer’s requests to the responsible teams + Providing customer regularly status reports (for example troubleshooting or handling process) + Perform ticket follow up and monthly reporting + Telephone, email, and online support – accept, respond, and manage user issues according to Service Desk procedures and SLAs.

Description We are looking for an experienced Executive Assistant to provide high-level support to senior executives in Sunnyvale, California. This permanent, on-site role offers a dynamic opportunity to contribute to the efficiency and success of leadership operations. The ideal candidate will excel in managing schedules, fostering relationships, and handling complex tasks with attention to detail and discretion. Responsibilities: • Coordinate and maintain intricate executive calendars, ensuring seamless scheduling and resolving conflicts as needed. • Arrange international and domestic travel, oversee travel logistics, and manage expense reporting for executives. • Prepare meeting materials, document key points during discussions, and track action items to ensure timely follow-up. • Support project management initiatives by improving workflows, maintaining organized systems, and ensuring deadlines are met. • Serve as the primary liaison for internal and...

As a Front Office Receptionist, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others, and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky, and pioneering wellness. Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation in all our brand initiatives. **Duties and Responsibilities** As a Front Office Receptionist, I will assume full responsibility for the efficient operation in the following: + Greet guests on arrival, especially our Chinese-speaking guests, and conduct check-in and registration procedures in an efficient and friendly manner, using guest names whenever possible. + Utilize my fluency in Mandarin Chinese to provide a seamless, personalized, and...