TEKsystems
USA
Everyday Banking Advisor (English/Mandarin OR English/Cantonese)
Our client a Big 5 Bank is actively looking to hire "Everyday Banking Advisors" to join their teams in Mississauga, ON.
The role is an amazing opportunity for someone looking to join a Big 5 Bank and work directly with their teams on a contract basis.
Duties
+ Receive 40-60 inbound calls per shift
+ Day to day inquiries: everyday banking questions, account openings, help on changing passwords, charge inquiries on credit card etc.
+ Focus on helping clients when they need us most, by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contact
+ Contribute to team results by supporting all colleagues to be successful in meeting client needs
+ Cultivate and maintain relationships with partners to work as one team
+ Manage risks by adhering to...