TEKsystems

Everyday Banking Advisor (English/Mandarin OR English/Cantonese) Our client a Big 5 Bank is actively looking to hire "Everyday Banking Advisors" to join their teams in Mississauga, ON. The role is an amazing opportunity for someone looking to join a Big 5 Bank and work directly with their teams on a contract basis. Duties + Receive 40-60 inbound calls per shift + Day to day inquiries: everyday banking questions, account openings, help on changing passwords, charge inquiries on credit card etc. + Focus on helping clients when they need us most, by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contact + Contribute to team results by supporting all colleagues to be successful in meeting client needs + Cultivate and maintain relationships with partners to work as one team + Manage risks by adhering to compliance...

Everyday Banking Advisor (English/Mandarin OR English/Cantonese) Our client a Big 5 Bank is actively looking to hire "Everyday Banking Advisors" to join their teams in Vancouver, BC. The role is an amazing opportunity for someone looking to join a Big 5 Bank and work directly with their teams on a contract basis. Duties + Receive 40-60 inbound calls per shift + Day to day inquiries: everyday banking questions, account openings, help on changing passwords, charge inquiries on credit card etc. + Focus on helping clients when they need us most, by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contact + Contribute to team results by supporting all colleagues to be successful in meeting client needs + Cultivate and maintain relationships with partners to work as one team + Manage risks by adhering to compliance...

We are currently hiring a Bilingual Customer Service Representative – Investments to join a fast-paced financial services contact centre. This role is ideal for someone with strong client service experience, investment knowledge, and completion of either the Canadian Securities Course (CSC) or the Canadian Investment Regulatory Exam (CIRE). The successful candidate will act as a primary point of contact for clients, supporting inquiries related to investment accounts, trading functions, account services, and general financial service requests. This position requires strong communication skills in English and at least one of the following languages: French, Mandarin, or Cantonese, excellent attention to detail, and the ability to provide professional, accurate, and timely support in a client-facing environment. Key Responsibilities + Respond to client inquiries by phone and email in English and French, Mandarin, or Cantonese. + Assist clients with account-related...