ElderServe Health Inc

Hybrid Registered Nurse Care Manager - Queens - Mandarin Speaking Preferred! - 10K sign on Bonus! Apply (https://caresource.wd1.myworkdayjobs.com/en-US/CareSource/job/Queens-NY/Hybrid-Registered-Nurse-Care-Manager---Queens---Mandarin-Speaking-Preferred----10K-sign-on-Bonus-\_R13945/apply) remote type Mobile locations Queens, NY time type Full time posted on Posted Today job requisition id R13945 **Job Summary:** The Nurse Care Manager is responsible for providing care coordination including in-home assessment, planning, facilitation, advocacy and authorization of covered plan services to meet the member's health needs while promoting quality cost effective outcomes. **Essential Functions:** + Ensures consistent care along the entire health care continuum by assessing and closely monitoring members’ needs and status. + Authorizes covered services and coordinates care...

Member Service Representative - Bronx - Russian or Mandarin speaking preferred! Apply (https://caresource.wd1.myworkdayjobs.com/en-US/CareSource/job/Bronx-NY/Member-Service-Representative---Bronx\_R13732-1/apply) remote type Onsite locations Bronx, NY time type Full time posted on Posted Today job requisition id R13732 **Job Summary:** The Member Services Representative is responsible for receiving and handling incoming calls on the general 1-800 numbers and provide first call resolution for members and callers. Directs calls as necessary and/or takes detailed messages if unable to complete request of caller. Provides excellent customer service to all callers/customers and provides requested information as needed. **Essential Functions:** + Answer and handle phone calls and warm transfer only as needed. + Assist members with finding providers and setting up appointments....