Wing Assistant

Customer Service Representative | Bilingual: Mandarin-English (Remote) Please whitelist the domains " lever.co " and " hire.lever.co " with your email provider to make sure you get our emails. Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! Wing Assistant is looking for a Bilingual Customer Service Representative to work remotely on a Full-time status. We are working with a client in the Specific industry. Primary Tasks: • Respond promptly to client emails and portal requests in Mandarin and English regarding their concerns • Handle inbound and outbound phone calls , prioritizing urgent and last-minute client needs across both Mandarin and English-speaking customers • Assist customers with their needs , offering...