16 IT & Tech Support jobs

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. **Role Overview** Provide Level 2 technical support and operational management for Google Cloud Platform (GCP) environments, serving Mandarin-speaking customers and stakeholders across the Asia Pacific region. **Key Responsibilities** + Manage and support GCP services, including: + Compute Engine + Google Kubernetes Engine (GKE) + Cloud Storage + Cloud SQL + VPC Networking + IAM & Security Services + Troubleshoot production incidents and service disruptions. + Perform root cause analysis (RCA) and implement corrective actions. + Monitor cloud infrastructure using Google Cloud Operations Suite (formerly...

Job Title:  Associate Product Manager Reports to:  Product Sales Manager FLSA Class:  Exempt Learn more about our company and how we support you: The surgical robot that   assists   a surgeon. The autonomous vehicle that navigates a warehouse floor. The train control system that keeps thousands of commuters on schedule. Somewhere inside that technology is an ADLINK product. Ampro   ADLINK Technology designs and manufactures embedded computing hardware for industries where failure is not an option. Industrial automation, robotics, autonomous vehicles, healthcare, and intelligent transportation are just some of the markets we serve. Our products sit at the edge of these systems, processing data and providing real-time control where it happens, when it happens, not in a distant cloud. Founded in 1995 and headquartered in Taiwan, we   operate   across the US, UK, Singapore, China, Japan, Korea, and Germany with products deployed in more than 40...

Cloud Architect, Google Cloud (Mandarin, English) Share Cloud Architect, Google Cloud (Mandarin, English) _corporate_fare_ Google _place_ Shanghai, China; Beijing, China; +2 more; +1 more **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Share Cloud Architect, Google Cloud (Mandarin, English) _info_outline_ XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Shanghai, China; Beijing, China; Shenzhen, Guangdong Province, China** . **Minimum qualifications:** + Bachelor's degree in Computer Science or equivalent practical experience. + 3 years of experience automating infrastructure provisioning, DevOps, continuous integration, or delivery. + Experience designing cloud enterprise solutions and supporting customer projects to completion....

Cloud Architect, Google Cloud (Mandarin, English) Share Cloud Architect, Google Cloud (Mandarin, English) _corporate_fare_ Google _place_ Shanghai, China; Beijing, China; +2 more; +1 more **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Share Cloud Architect, Google Cloud (Mandarin, English) _info_outline_ XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Shanghai, China; Beijing, China; Shenzhen, Guangdong Province, China** . **Minimum qualifications:** + Bachelor's degree in Computer Science or equivalent practical experience. + 3 years of experience automating infrastructure provisioning, DevOps, continuous integration, or delivery. + Experience designing cloud enterprise solutions and supporting customer projects to completion....

Strategic Cloud Architect, Google Cloud (Mandarin, English) Share Strategic Cloud Architect, Google Cloud (Mandarin, English) _corporate_fare_ Google _place_ Beijing, China; Shanghai, China **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. Share Strategic Cloud Architect, Google Cloud (Mandarin, English) _info_outline_ XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Beijing, China; Shanghai, China** . **Minimum qualifications:** + Bachelor's degree in Computer Science or equivalent practical experience. + 8 years of experience automating infrastructure provisioning, DevOps, continuous integration, or delivery. + Experience designing cloud enterprise solutions and supporting customer projects to completion. + Experience coding in one or more...

Cloud Architect, Google Cloud (Mandarin, English) Share Cloud Architect, Google Cloud (Mandarin, English) _corporate_fare_ Google _place_ Shanghai, China; Beijing, China; +2 more; +1 more **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Share Cloud Architect, Google Cloud (Mandarin, English) _info_outline_ XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Shanghai, China; Beijing, China; Shenzhen, Guangdong Province, China** . **Minimum qualifications:** + Bachelor's degree in Computer Science or equivalent practical experience. + 3 years of experience automating infrastructure provisioning, DevOps, continuous integration, or delivery. + Experience designing cloud enterprise solutions and supporting customer projects to completion....

Strategic Cloud Architect, Google Cloud (Mandarin, English) Share Strategic Cloud Architect, Google Cloud (Mandarin, English) _corporate_fare_ Google _place_ Beijing, China; Shanghai, China **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. Share Strategic Cloud Architect, Google Cloud (Mandarin, English) _info_outline_ XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Beijing, China; Shanghai, China** . **Minimum qualifications:** + Bachelor's degree in Computer Science or equivalent practical experience. + 8 years of experience automating infrastructure provisioning, DevOps, continuous integration, or delivery. + Experience designing cloud enterprise solutions and supporting customer projects to completion. + Experience coding in one or more...

Remote Remote Australia Remote Japan R-056669 The Red Hat Customer Experience and Engagement (CEE) team is looking for a Customer Support Specialist with fluent Japanese/Mandarin/English to join us in APAC. The core responsibility of a Customer Service Representative is to provide our global enterprise customers with the specific focus on customers based in Japan with high-quality assistance and support regarding their account and subscription management. You will act as a vital link between customers and various internal stakeholders to ensure smooth problem resolution. This role requires the ability to handle a diverse range of Non-technical inquiries with sound judgment and effective communication, ensuring a high level of customer satisfaction through proactive problem-solving. **What you will do** **Customer Support & Communication** + Serve as the primary point of contact for Red Hat enterprise customers globally, primary...

Remote Remote Australia Remote Japan R-056669 The Red Hat Customer Experience and Engagement (CEE) team is looking for a Customer Support Specialist with fluent Japanese/Mandarin/English to join us in APAC. The core responsibility of a Customer Service Representative is to provide our global enterprise customers with the specific focus on customers based in Japan with high-quality assistance and support regarding their account and subscription management. You will act as a vital link between customers and various internal stakeholders to ensure smooth problem resolution. This role requires the ability to handle a diverse range of Non-technical inquiries with sound judgment and effective communication, ensuring a high level of customer satisfaction through proactive problem-solving. **What you will do** **Customer Support & Communication** + Serve as the primary point of contact for Red Hat enterprise customers globally, primary...

About the role: As a News Analyst, you will be an integral part of our algorithm training process, serving as a resource to help define factors that are important to our clients. Who you are: You are a highly motivated new graduate or professional journalist who loves being at the forefront of breaking news and has a passion for technology, social media and online content. You should be proficient in Chinese and have an ability to translate to English. Desired Skills & Experience: • Degree, preferably in Journalism, Communications, English, political/social sciences or related fields • 0-6 years of work experience, preferably as a reporter covering breaking news, or working in digital media, or educational equivalent • Translate Chinese language content into English • Excellent English written and verbal communication skills (B2 or equivalent) • Strong organizational skills, comfortable managing multiple competing priorities •...

**Meet the Team:** You will work directly with your team of Apple Technical Advisors, while also working in tandem with Cisco's Engineering and Knowledge Management teams as well as fellow Apple Technical Advisors across the globe. As a Mandarin-speaking Apple Technical Advisor, you'll be a friendly voice, providing world-class troubleshooting and technical support. You'll continue to keep your skills sharp by learning about the ever-changing macOS and iOS, monitor trending issues and creatively work to solve these issues to keep Cisco employees online and productive. You'll be the first line of support for global Cisco employees. Only candidates with full Australian working will be considered. **Your Impact:** + MacOS or iOS upgrades and initial setup + Authentication and password reset + Network connectivity and VPN + Mobile Device Management (MDM) enrollment + Installation, troubleshooting and use of an array of macOS or iOS...

Software Engineer, gReach Program for People with Disabilities (残障人士岗位) (English, Mandarin) _corporate_fare_ Google _place_ Shanghai, China; Beijing, China **Early** Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. _info_outline_ X Google welcomes people with disabilities. This role is exclusively for people with disabilities. 本职位专为残障求职者招募使用 Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Shanghai, China; Beijing, China** . **Minimum qualifications:** + Bachelor's degree in Computer Science, Electrical Engineering, a related technical field, or equivalent practical experience. + Experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript). + Ability to communicate in English and Mandarin fluently to...

Software Engineer, gReach Program for People with Disabilities (残障人士岗位) (English, Mandarin) _corporate_fare_ Google _place_ Shanghai, China; Beijing, China **Early** Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. _info_outline_ X Google welcomes people with disabilities. This role is exclusively for people with disabilities. 本职位专为残障求职者招募使用 Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Shanghai, China; Beijing, China** . **Minimum qualifications:** + Bachelor's degree in Computer Science, Electrical Engineering, a related technical field, or equivalent practical experience. + Experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript). + Ability to communicate in English and Mandarin fluently to...

Description Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions. As a Technical Account Manager (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers' innovative and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role — it offers you the opportunity to serve as the primary technical advisor and 'voice of the customer' for organizations ranging from start-ups to Fortune 500 enterprises. Based in the United States, you will provide bilingual AWS technical support to Mandarin-speaking enterprise customers who have established or are expanding their presence in the US market. These customers span...

Description Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions. As a Technical Account Manager (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers' innovative and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role — it offers you the opportunity to serve as the primary technical advisor and 'voice of the customer' for organizations ranging from start-ups to Fortune 500 enterprises. Based in the United States, you will provide bilingual AWS technical support to Mandarin-speaking enterprise customers who have established or are expanding their presence in the US market. These customers span...

Description Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions. As a Technical Account Manager (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers' innovative and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role — it offers you the opportunity to serve as the primary technical advisor and 'voice of the customer' for organizations ranging from start-ups to Fortune 500 enterprises. Based in the United States, you will provide bilingual AWS technical support to Mandarin-speaking enterprise customers who have established or are expanding their presence in the US market. These customers span...