16 Customer Service jobs

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours...

**Duties & Responsibilities:** + Provides high quality on-line and telephone assistance to all customers including brokers/agent and their uplines + Provides high quality handling of customer inquiries, via mail, e-mail and chat sessions + Resolves inquiries and issues relating to all aspects of broker/ agent business: + Broker/Agent questions and issues regarding member eligibility, benefits, claims process, as well as product questions and various other customer support functions + Broker/Agent questions and issues regarding onboarding, recertification and commissions, + Makes recommendations to management concerning problems, problem trends and process improvement + Maintains an open exchange of information with internal and external customers + Works with the Quality Assurance team to understand, track and trend quality performance issues + **Works a flexible schedule including a late shift and weekends, and as needed during the Annual Open...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours...

Bilingual Mandarin or Cantonese Customer Service Representative (Remote - New York, NY)Description & RequirementsMaximus is currently hiring for Bilingual Mandarin or Bilingual Cantonese Customer Service Representatives to join our New York State of Health (NYSOH) team. This is a remote opportunity requiring residency within 100 miles of New York, NY.Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and...

Trilingual Mandarin/Cantonese Customer Service Representative (Remote - New York, NYDescription & RequirementsMaximus is currently hiring for Trilingual Mandarin/Cantonese Customer Service Representatives to join our New York State of Health (NYSOH) team. This is a remote opportunity requiring residency within 100 miles of New York, NY.Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.Why Maximus?-...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours...

Your potential has a place here with TTEC’s award winning employment experience. As a **Mandarin-English Bilingual Healthcare Customer Service Representative** working **remotely from your home in California** , you’ll be part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! **What You’ll Be Doing** Do you have a passion for helping others and providing peace of mind? In this role, you’ll support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs. You’ll be the difference between their customer experience being just average or an exceptional one. **During a Typical Day, You’ll** + Answer incoming calls from customers + Engage thoughtfully with customers to understand their needs + Conduct research across multiple systems to...

**Overview:** At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra. **What We're Looking For:** What We're Looking For: Resolves problems with customers via telephone email or chat sessions using basic technical...

**Overview:** At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra. **What We're Looking For:** What We're Looking For: Resolves problems with customers via telephone email or chat sessions using basic technical...

**In This Role, Your Responsibilities Will Be:** + **Creates and routes technical issues for all customers** + Handle inbound technical support requests (Phone, Email, Web). + Validates customer entitlements and approves exceptions for unentitled customers. + Dispatch out-of-TSR scope technical issues to the appropriate support group. + Create and manage customer data records within our applications to ensure proper data integrity. + **Resolves technical issues for customers across all account tiers** + Resolves customers’ single incidents during activation, installation, implementation, and/or maintenance of TSR supported issues. + Escalate technical issues internally to the appropriate support group while maintaining ownership of customer interaction. + **Captures and documents knowledge to enable self-service resolution** + Learns and adopt Knowledge-Centered Service (KCS) methodology. + Enables customers to self-serve by creating and...

Your potential has a place here with TTEC’s award-winning employment experience. As a **Mandarin-English Bilingual Customer Service Representative** working **at the Embacardo BART station in San Francisco, CA** , you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! **What You’ll be Doing** Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. **During a Typical Day, You’ll** + Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards. + Issue Clipper cards and add transit...

Client Services Representative III - Bilingual Mandarin Required Glendale, California **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Glendale/Client-Services-Representative-III---Bilingual-Mandarin-Required\_26011794) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Glendale/Client-Services-Representative-III---Bilingual-Mandarin-Required\_26011794) Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Glendale/Client-Services-Representative-III---Bilingual-Mandarin-Required\_26011794) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior...

Application Fulfillment Specialist - Bilingual Spanish or Mandarin REPORTS TO: Application Fulfillment Team Lead DEPARTMENT: Operations FLSA STATUS: Non-Exempt TRAVEL: None WORK SCHEDULE: Monday to Friday shifts between 7am to 8pm  LOCATION: Houston, TX onsite COMPANY OVERVIEW: Covr Technologies is a market leading insurance-as-a-services platform (InsurTech) that simplifies the buying process for life, long-term care, and disability insurance products sold through financial and wealth management advisors, banks, credit unions, RIAs, consumer brands and fintech channels.  There are over 25,000 financial advisors using our platform and over 30,000 insurance applications completed on our platform since 2016.  Our platform has processed close to $5 billion in claim benefits for end-consumers.  Covr’s platform provides a simpler way for people to protect what matters most and a better consumer experience.  We have...

Bloomberg Technical Support (Cantonese or Mandarin speaker) - Hong Kong Location Hong Kong Business Area Sales and Client Service Ref # 10046409 **Description & Requirements** Bloomberg is a global leader in business and financial information, news, and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across 150 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are. **What’s the role?** You will provide support for new and existing Bloomberg clients. You will collaborate with Sales to...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** As MS Engineer L1 (English, Mandarin and Cantonese Speaker) at NTT DATA, you will be responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. The primary objective is to ensure zero missed service level agreement conditions. The role focuses on first line support for standard and low complexity incidents and service requests. **Responsibilities** + Respond to calls /emails/chats...